Privacy Policy

Last updated: February 2026

Pencestry (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit or make a purchase from pencestry.com.

Information We Collect

Information You Provide

When you interact with our site, we may collect:

• Name and email address (when subscribing to notifications or contacting us)
• Shipping and billing information (during checkout)
• Custom engraving text submitted during personalization
• Any information you voluntarily provide through forms or messages

Automatically Collected Information

When you visit our site, limited technical information may be collected automatically, including:

• Device type and browser
• Pages visited and interactions
• General location (city or region level, not precise address)

This data is collected through analytics tools to help us understand site performance and improve the customer experience.

How We Use Your Information

We use collected information to:

• Fulfill and ship orders
• Process payments
• Provide customer support
• Communicate order updates and service messages
• Notify subscribers about new releases (only if you opt in)
• Improve site functionality and performance

We do not sell your personal information.

Analytics

We use Google Analytics to understand how visitors interact with our website and to improve performance and usability.

Google Analytics may collect information such as pages visited, time spent on the site, device type, and general geographic location. This information is used in aggregated form to help us understand site usage patterns and improve the customer experience.

You can learn more about how Google collects and processes data by visiting Google's Privacy Policy. You may also control cookie usage through your browser settings.

Cookies

Cookies are small data files stored on your device. We use cookies when necessary to enable site functionality, improve performance, and measure site usage.

You may disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.

Sharing of Information

We share information only when necessary to operate our business, including with:

• Payment processors
• Shipping providers
• Website hosting and infrastructure providers
• Analytics services (with consent)

These providers are authorized to use your information only as needed to perform their services. We do not sell or rent your personal data.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide support, and meet legal and accounting obligations.

You may request deletion of your personal data at any time.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications
• Withdraw consent for analytics tracking

To make a request, contact us using the information below.

Data Security

We take reasonable technical and organizational measures to protect your information. While no system can guarantee complete security, we work to safeguard your data against unauthorized access and misuse.

Children's Information

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy as our services evolve. Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: support@pencestry.com
Business Name: Pencestry, LLC
Location: Miami, Florida, USA